The rapid spread of the Omicron variant has further impacted the logistics industry. This includes many courier drivers, warehouse staff, forklift drivers, container unpack crews and administrators.
Due to the widespread impact of Omicron infections, our partnered carriers across the network are experiencing both a surge in parcel deliveries and major disruptions to their delivery services. With a significant number of people in self-isolation in accordance with state regulations and public health orders, delivery delays are expected across the network due to driver shortages, depots experiencing temporary closures and/or operating with significantly reduced staff.
This has also created some lags in tracking details being updated on carrier websites.
Please allow (at least) an extra 14 business days on top of your estimated date for arrival.
Your patience and understanding is appreciated.