Unfortunately, we are unable to amend any orders. All orders leave our system for picking & packing once we receive them.
We have 12 months after opening on our labels. Our logo is what you are looking for.
It may mean there is a bacterial load that our plant based biocide cannot cope with. The product can lose viscosity and change colour to a brownish hue. This can happen depending on how the product has been stored, temperatures and how long it has been open for. If this does happen, you could use it as soil wetter. Put it in a big bucket of water and splash it over her lawn or garden. 20mls to 10 ltrs, it is perfect soil wetter, until all gone.
Store in a cool, dry, well-ventilated place out of direct sunlight. Keep containers tightly closed when not in use. Bacteria is prevalent in the places that cleaning products are stored.
Our factory is not set up to decant single item containers.
Some of our stockist are set up to do just that, so all you need to do is bring your own container to get it filled, check the website for your nearest store?
We firmly believe in refilling and as such have designed our products so that you can purchase 2ltr, 5ltrs or 15ltr to refill your smaller bottles at home.
We cannot provide labels for decanting due to batch numbers and expiry date discrepancies.
We source bottles from local manufacturers who use as much recycled and recovered material as possible and do not import any unless we cannot find a supplier in first WA, then other states. All HDPE bottles are recyclable as HDPE is one of the easiest plastic polymers to recycle. We will continue to source a vegetable based plastic here in Western Australia and when we do we will be utilising it.
We use biofill which is 100% biodegradable and desolves in water. DIRT BAGS that are 100% compostable for online security.
We endeavour to be as environmentally conscious as we can, making changes when something comes to our attention that is a better option than we are using.